
Handsets
General
- How long can I use my wireless phone without recharging?
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The life of your battery depends on your phone and its use. Most wireless phones have a battery life that lasts a few days in standby mode and a few hours talk time. To learn more, consult your phone's User Guide.
- I am constantly recharging my phone's battery.
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Make sure to check the following:
- The duration of the blacklight; by shortening the time, you will prolong the life of your battery. Consult your phone's User Guide for details.
- Screen saver; screen savers consume a lot of energy. Deactivate the screen saver.
- MP3 ringtone; save your battery by replacing it by an analog ringtone.
After making the necessary changes, if the problem is not solved, you phone will need some repair.
- My wireless phone is telling me that I have a new message, but I didn't hear it ring.
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Sometimes, the signal is not strong enough to receive calls. There could also be network problems in a certain area. If the problem is recurrent, your phone may need some repair.
- My phone constantly freezes.
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If your phone freezes when you are selecting a downloaded ringtone, the ringtone file may be corrupted. Try deleting it from your phone. If the problem persists or is not related to a ringtone, your phone may need some repair.
- My phone doesn't recharge.
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Your phone might not be plugged in the appropriate outlet. Consult your User Guide for details.
- My phone doesn't ring anymore, it only vibrates.
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Your phone might be set on vibrate mode. Consult your User Guide to change the ringtone.


